Columbia Window Tint1. Introduction
Columbia Window Tint ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website columbiaautotint.com and to the services we provide at 6660 Dobbin Road, Unit A, Columbia, MD 21045.
2. Information We Collect
- Contact details you provide — such as your name, phone number, and email address — when you submit our contact form, request a quote, book an appointment, or text or call us.
- Vehicle and service details you share, such as your vehicle year/make/model and the service or tint shade you're interested in.
- Messages you send us by form, email, or text.
- Basic technical data your browser sends automatically (such as device type) when you visit our site.
3. Cookies & Tracking
Our website may use cookies and similar tracking technologies (such as Google Analytics or advertising pixels) to understand site traffic and improve user experience. These do not collect your mobile phone number or SMS consent status. You can disable cookies through your browser settings at any time.
4. How We Use Your Information
- To respond to your inquiries and provide quotes.
- To schedule, confirm, and remind you about appointments.
- To send service updates and, only if you separately opt in, occasional promotional offers.
- To improve our services and operate our business.
- To comply with legal obligations.
5. SMS / Text Messaging Privacy
No third-party sharing: We do not share, sell, rent, or transfer your mobile phone number or your SMS opt-in consent to any unaffiliated third parties for their own marketing purposes. Full stop.
What texts you may receive: If you opt in, we use your number to send appointment confirmations, reminders, and service updates, and — only with separate, optional consent — promotional messages.
Opting out: Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance, or contact us at 410-946-8819.
Service providers: We use GoHighLevel to deliver our text messages. Any data shared with such providers is solely to operate the messaging service on our behalf, and they are not permitted to use it for their own purposes.
Message frequency varies. Message & data rates may apply. SMS consent is not a condition of purchase.
6. How We Share Information
We do not sell your personal information. We may share information only:
- With trusted service providers (such as our booking and messaging platforms) who help us operate, and only as needed to provide their service to us.
- When required by law, regulation, or valid legal process.
- To protect the rights, property, or safety of Columbia Window Tint, our customers, or others.
7. Data Retention
We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time (see Contact below).
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices & Rights
- Opt out of texts anytime by replying STOP.
- Unsubscribe from marketing emails using the link in those emails.
- Request access to, correction of, or deletion of your personal information by contacting us.
10. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
12. Contact Us
For questions about this Privacy Policy or your information:
- Columbia Window Tint
- 6660 Dobbin Road, Unit A, Columbia, MD 21045
- Phone: 410-946-8819
- Email: hello@columbiaautotint.com
- Website: columbiaautotint.com